Financial

The focus on operational process improvement is a common thread across the Financial Services industry.  Through BPM, banks are able to automate business processes such as account opening, mortgage approval requests, lending, automated payments, automated accounting, automated clearing houses, and paperless statement production to optimize costs and efficiency ratios. Financial Service providers are increasingly looking to BPM not simply as a solution for immediate process improvement problems, but as a platform that enables a culture of continuous improvement.

While balancing the wants and needs of its customers, Financial Services organizations must: